TERMS AND CONDITIONS

Last updated: July 26, 2025


AGREEMENT TO OUR LEGAL TERMS

Welcome to Swifttime Solutions ("Company," "we," "us," "our"), a company registered in India at ANEKAL, Bangalore, Karnataka 562106.

These Terms and Conditions (the "Legal Terms") govern your access to and use of the mobile application Namma Chikmagalur (the "App") and all related products, features, and services (collectively, the "Services"). The App is developed and maintained by SR Solutions, and Swifttime Solutions provides app support only. By accessing or using the Services, you agree to be bound by these Legal Terms. If you do not agree with any part of these Legal Terms, you must immediately discontinue use of the Services.

Contact Us:

  • Email: nammachikmagalur@gmail.com


TABLE OF CONTENTS

  1. OUR SERVICES

  2. INTELLECTUAL PROPERTY RIGHTS

  3. USER REPRESENTATIONS

  4. USER REGISTRATION

  5. PURCHASES AND PAYMENT

  6. REFUND POLICY

  7. PROHIBITED ACTIVITIES

  8. DELIVERY SERVICES

  9. USER GENERATED CONTRIBUTIONS

  10. CONTRIBUTION LICENSE

  11. GUIDELINES FOR REVIEWS

  12. MOBILE APPLICATION LICENSE

  13. THIRD-PARTY WEBSITES AND CONTENT

  14. ADVERTISERS

  15. SERVICES MANAGEMENT

  16. PRIVACY POLICY

  17. TERM AND TERMINATION

  18. MODIFICATIONS AND INTERRUPTIONS

  19. GOVERNING LAW

  20. DISPUTE RESOLUTION

  21. CORRECTIONS

  22. DISCLAIMER

  23. LIMITATIONS OF LIABILITY

  24. INDEMNIFICATION

  25. USER DATA

  26. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

  27. MISCELLANEOUS

  28. CONTACT US


1. OUR SERVICES

We operate Namma Chikmagalur, a local community app for residents and visitors of Chikmagalur. The App is maintained and operated by SR Solutions, and app support is provided by Swifttime Solutions. The Services include:

  • Local news, events, and civic updates

  • Job listings and classifieds

  • Business directories and promotional listings

  • On‑demand delivery of food, fresh chicken, vegetables, fruits, and other essentials

  • Emergency contacts and government notices

Access to the Services is provided "AS IS" and is intended for personal, non-commercial use unless otherwise agreed.

2. INTELLECTUAL PROPERTY RIGHTS

All content, trademarks, logos, and materials in the Services ("Content") are owned or licensed by Swifttime Solutions or SR Solutions. You may access, download, or print Content for personal, non-commercial purposes only. Any other use requires prior written permission from the relevant party.

3. USER REPRESENTATIONS

By using the Services, you represent that:

  • You are of legal age to form a binding contract under applicable law.

  • All registration information you submit is accurate, current, and complete.

  • You will maintain the accuracy of such information.

4. USER REGISTRATION

You may register to use certain features. You agree to keep your account credentials secure and to be responsible for all activity under your account.

5. PURCHASES AND PAYMENT

We accept UPI, internet banking, debit card, and credit card. All payments are in INR. You authorize us to charge your chosen payment method for any orders placed.

6. REFUND POLICY

All sales are final. No refunds will be issued unless required by law.

7. PROHIBITED ACTIVITIES

You agree not to:

  • Violate any applicable law or regulation.

  • Infringe our rights or those of any third party.

  • Use bots, scrapers, or automated tools to access the Services.

  • Upload viruses or harmful code.

  • Post offensive, defamatory, or misleading content.

8. DELIVERY SERVICES

We partner with local vendors to provide on‑demand delivery of:

  • Prepared food from local restaurants and hotels

  • Fresh chicken

  • Seasonal fruits and vegetables

  • Other grocery essentials

All delivery orders are subject to vendor availability, and we reserve the right to cancel or limit orders at our discretion.

9. USER GENERATED CONTRIBUTIONS

If you submit content (e.g., reviews, feedback), you grant us a perpetual, royalty-free license to use, modify, and distribute such content.

10. CONTRIBUTION LICENSE

You retain ownership of your submissions but grant Swifttime Solutions and SR Solutions a worldwide, non-exclusive, royalty-free, sublicensable license to use them.

11. GUIDELINES FOR REVIEWS

Reviews must be honest and respectful. We reserve the right to remove any review that violates these guidelines.

12. MOBILE APPLICATION LICENSE

We grant you a limited license to install and use the App on your device, subject to these terms. Reverse engineering or unauthorized distribution is prohibited.

13. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to third-party websites. We are not responsible for their content or practices.

14. ADVERTISERS

Advertisements displayed in the App are placed by third parties. We do not endorse these advertisers or their products.

15. SERVICES MANAGEMENT

We reserve the right to monitor, modify, or discontinue the Services at any time without notice.

16. PRIVACY POLICY

Your use of the Services is governed by our Privacy Policy: https://nammachikamagaluru.com/admin/business-settings/pages/business-page/privacy-policy

17. TERM AND TERMINATION

These Legal Terms remain in effect until terminated by either party. We may suspend or terminate your access at our discretion.

18. MODIFICATIONS AND INTERRUPTIONS

We may update or suspend the Services without notice. We are not liable for any downtime or interruptions.

19. GOVERNING LAW

These Legal Terms are governed by the laws of India. Disputes will be resolved in Indian courts.

20. DISPUTE RESOLUTION

Any dispute shall be resolved by binding arbitration in Bengaluru, India, under the rules of the International Commercial Arbitration Court.

21. CORRECTIONS

We may correct errors in the Services at any time.

22. DISCLAIMER

Services are provided "AS IS" without warranties. We disclaim all implied warranties to the extent permitted by law.

23. LIMITATIONS OF LIABILITY

To the extent permitted by law, we and our affiliates are not liable for any indirect, incidental, or punitive damages.

24. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims arising out of your use of the Services.

25. USER DATA

You are responsible for all data you transmit. We are not liable for any loss or corruption of such data.

26. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By using the Services, you consent to receive electronic communications and agree that electronic agreements satisfy legal writing requirements.

27. MISCELLANEOUS

These Legal Terms constitute the entire agreement between you and us. If any provision is unenforceable, the remaining provisions remain in effect.

28. CONTACT US

For questions or complaints:

Swifttime Solutions (App Support)

ANEKAL, Bangalore, Karnataka 562106, India

Email: nammachikmagalur@gmail.com

SR Solutions (App Maintainer)

Chikmagalur, Karnataka, India